Help Desk Hours and Locations

Help Desk Hours of Operation for Fall 2020

Due to COVID-19, Help Desks will have limited walk-in days, hours, and locations.
Help Desks are also closed during University Holidays, and reduced coverage during Academic Breaks.

Remote Support on Weekdays: 9 a.m. - 12 p.m., 1 p.m. - 5 p.m.
Walk-in Support on Mondays, Wednesdays, and Fridays: 10 a.m. - 12 p.m., 1 p.m. - 3 p.m.

Help Desk Locations
2302 Siebel Center

Help Desk Locations Closed for Fall 2020
264 Coordinated Science Laboratory (CSL)
264 Materials Research Laboratory (MRL)
1005 Mechanical Engineering Laboratory (MEL) 

Email: engrit-help [at]

Phone: (217) 333-1313



Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at], call the Help Desk at 217-333-1313, or contact your primary IT support professional.