User Support

Download and install the Citrix Reciever app from the iTunes App Store on your iPhone, iPod or iPad.

To use the Citrix Applications, connect to the campus network by connecting to the campus wifi or by setting up a VPN.

Once the app is installed and you're connected to the campus network, Launch the app.

Select Add account.

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Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

  1. Download the Citrix Receiver application from http://www.citrix.com/go/receiver and install it to your machine. If you have an older version installed, please upgrade to the newest version.
     

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

The instructions below will get you started using Citrix on your personal Windows machine. You can also follow the windows instructions 3 through 10 to access Citrix applications from campus computer labs.

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

For all engineering students and faculty there is software available at the University of Illinois Webstore found at http://webstore.illinois.edu/home/.

To see software available through EWS please see: https://it.engineering.illinois.edu/ews/lab-information/lab-software

Please contact your department if you need special software, or EWS if you need more information on software available in the labs.

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

Using the Virtual Private Network, off-campus users can connect to the campus network and access most campus resources. For general information on how to use the Tech Services VPN, please visit http://techservices.illinois.edu/services/virtual-private-networking-vpn. Connecting instructions.

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

Introduction

Citrix is a service that enables the use of Windows applications from a variety of platforms without needing to install the application locally. The application's computing and GPU needs are handled by EWS-hosted servers.

Citrix offers the ability to open files in an EWS home directory, as well as files on the computer you are connecting from.

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help [at] illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

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